ARAD Technologies puts a special emphasis on CRM (Customer Relationship Management). The CRM module is an important tool that gives utilities the ability to provide improved service to end users. The CRM module includes:
Alerts history – A complete handling history and alerts register that can be viewed for each meter.
Notification letter – Notification sent directly to the consumer concerning leakage and/or abnormal consumption.
User access - Via the internet, private consumers and authorized site users can view pertinent information (including consumption reports and graphs), for their own individual meters.
